Security & Privacy
The Gastronomic Company Ltd respect
your privacy and are totally committed to protecting your personal information
at all times. We only collect and use information about you lawfully in
accordance with the Data Protection Act 1998. Please read the following privacy
policy to understand how we use and protect the information that you provide to
us. By registering or placing an order on this website, you consent to the
collection, use and transfer of your information under the terms of this
policy.
We do not sell, transfer or disclose
any of your personal information to a third party other than to process your
credit/debit card. Names, addresses and email addresses are only collected when
voluntarily submitted by you.
We may also collect information about
your usage of our website as well as information about you from messages you
post to the website and e-mails or letters you send to us.
1. What data do we collect?
- Your name and home address
- Other Names & delivery addresses
you have requested
- E-Mail address to send you an Order
Acknowledgement
- Telephone number
- Your order history
- Your requested delivery location when
you are out.
- Your day and month of birth, for our
birthday offers
2. Why do we collect it? We
need information about you for 2 reasons: firstly, to process your order and
bill, and second, to provide you with the best possible service. We may contact
you with offers and information from time to time. No information is collected
prior to you registering, reaching the checkout or without your permission. You
may unsubscribe at any time.
3. Credit Card Security The
Gastronomic Company Ltd maintain the highest levels of security when dealing
with your order and payment online. Our site's Checkout features the highest
level of SSL encryption technology to transmit your order securely. This means
that it is impossible for someone to intercept your details as they travel
between your computer and The Gastronomic Company Ltd Web Server. We
do not see your credit card details either during, or after your transaction has
taken place. After entering your card details, payment is taken by RBS World
Pay, an independent Payment Service Provider, who enforces the highest level of
compliance under the Payment Card Industry Data Security Standard (PCI).
4. Security validation checks you
can make:
- The full web address of the Checkout
will start with "https" rather than "http".
- When you are within the Checkout page
a small locked padlock or solid key will appear at the bottom of your web
browser.
- You can double click on the padlock or
key which provides further security details as verified by the secure
certificate authority, GeoTrust / Equifax. You can then manually check these
credentials yourself.
Remember - risks on the Internet are no
greater than in a restaurant where your card is taken away and copies of slips
could be run off. If transactions are charged to your account which you did not
authorise you can request a refund from your credit card issuer. If
you are still concerned about security, phone us to make sure that we really
exist. If you prefer to order over the telephone, please see our contact
details.
5. Cookies "Cookies" are
pieces of information that a web site transfers to your hard drive for
record-keeping purposes. They are used on all shopping sites to keep track of
the contents of your shopping cart once you have selected an item. Cookies allow
the website to remember important information as you switch between pages, such
as the contents of your shopping basket. You can click on the "Help"
section of your web browser to learn how to change your cookie preferences.
However, please note that if you disable all cookies, you will not be able to
use the online shopping facilities of this - or any other website.
6. JavaScript "JavaScript"
is a type of scripting/programming language implemented throughout this website
to make certain functions and facilities work, or to make the website easier to
use. You can click on the "Help" section of your web browser to learn how to
change your JavaScript preferences. If you disable JavaScript, this website is
designed to still function correctly.
7. Links to other websites
This site contains links to carefully selected sites. If you visit one of
these linked sites you should review their privacy and other policies. The
Gastronomic Company Ltd cannot be held responsible for the privacy and security
practices or the content of such web sites.
8. Accessibility The
Gastronomic Company Ltd is committed to the principle of accessibility; that our
service should be available to everyone, at the same level, and on equal terms.
To this end, we have taken steps to increase out website’s ease of use by
everyone, including people with disabilities.
9. Text size Users can
adjust the text size throughout this website. If you are using Internet Explorer
or Mozilla Firefox, refer to the "View > Text Size" option in your browser.
For other browsers please consult the relevant Help section for further
information.
10. Style Sheets (CSS)
Users are welcome to disable or override the Style Sheet settings used on
this website. Please consult the relevant Help section in your web browser for
further information.
11. W3C Validated to check
This website has been validated by the World Wide Web Consortium (W3C) and
conforms to the XHTML 1.0 Strict specification. This means that the website has
been built professionally and to a set of strict standards and guidelines.
12. Accessing &
Updating
You are entitled to see the information
held about you and you may ask us to make any necessary changes to ensure that
it is accurate and kept up to date. If you wish to do this, please contact us
at info@thegastronomic.co.uk. We are entitled by law to charge a fee to meet
our costs in providing you with details of the information we hold about
you.
13. Changes to our Privacy
Policy
Any changes to our privacy policy in
the future will be posted to the website and, where appropriate, through e-mail
notification.
14. Contact
All comments, queries and requests
relating to our use of your information are welcomed and should be addressed to
info@thegastronomic.co.uk
15. Company information
Company name: The Gastronomic Company Ltd Registered address: 3 Warren
Park Way,
Enderby,
Leicester,
Leicestershire,
LE19 4SA Telephone number: 01509
261269 Company registration number: 03794271
VAT No.: 728 5938 87
The Gastronomic Company 2010
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